Ubisoft launches Sam the chat bot to answer your game questions

Ubisoft is launching a chat bot named Sam to keep you engaged with games connected to your Ubisoft Club account. Sam works with voice commands or text chat messages on your phone, and it provides answers to your everyday gaming questions. In response to your queries, the iOS and Google Play app can tell you about the definition of insanity in Far Cry 3 and tell you if you can pet cats in Assassin’s Creed: Origins.

The app goes into a beta test today in Canada, and it will expand to more markets over time as it is refined, said Charles Huteau, creative director of Ubisoft Club, in an interview with GamesBeat in San Francisco. Ubisoft’s team in Montreal worked on the bot for the past year, incorporating natural language processing through the Google Cloud technology.

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Dean Takahashi

Dean Takahashi is editorial director for GamesBeat. He has been a tech journalist since 1988, and he has covered games as a beat since 1996. He was lead writer for GamesBeat at VentureBeat from 2008 to April 2025. Prior to that, he wrote for the San Jose Mercury News, the Red Herring, the Wall Street Journal, the Los Angeles Times, and the Dallas Times-Herald. He is the author of two books, "Opening the Xbox" and "The Xbox 360 Uncloaked." He organizes the annual GamesBeat Next, GamesBeat Summit and GamesBeat Insider Series: Hollywood and Games conferences and is a frequent speaker at gaming and tech events. He lives in the San Francisco Bay Area.