In an old Saturday Night Live skit, actor Garrett Morris rubbed two balloons on his sweater, and they stuck to his chest. It was a science experiment he called “fun with friction.”
In video games, friction isn’t fun. We have seen over and over that friction is the enemy that gets in the way of people playing, paying for, and finishing playing games. As Akamai’s Nelson Rodriguez wrote in GamesBeat in 2017, friction is anything that prompts your player to leave your game and look elsewhere.
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