Shadowlands looks to move World of Warcraft forward by learning from its past

World of Warcraft is gearing up for its next expansion, Shadowlands. After a lukewarm response from many players toward Battle for Azeroth, Shadowlands is looking to rebuild some goodwill between Blizzard Entertainment and its community.

Part of this involves looking at what exactly it is that so many disliked about Battle for Azeroth, which included complaints about unpolished experiences like Island Expeditions and Warfronts, a restrictive and annoying system of acquiring abilities through gear, and the difficulty of playing as more than one character for endgame content.