Nintendo’s eShop is down, leaving new Switch owners high and dry

Nintendo’s online store for downloadable video games appears to be a casualty of the Switch’s popularity this holiday season. The company announced on Twitter that it’s working on a fix for people who are encountering errors when trying to access the eShop to purchase and download games, but it’s unclear when it will be back up and running.

When users try and access the eShop, a 2813-0009 error has been greeting for the past several hours. It’s unclear what’s causing the problem, though it seems likely that the Switch’s status as a hot ticket gift has led to multiple people hammering the shop with requests for new games.