Studio head apologizes for woeful Halo: The Master Chief Collection launch: ‘We will make this right with our fans’

It’s been two weeks since launch, and first-person shooter Halo: The Master Chief Collection still isn’t working properly online.

Bonnie Ross, the founder and studio head of developer 343 Industries, apologized to frustrated Xbox One gamers last night, saying that 343 will “make it right” with them once it fixes the game. Players have struggled to find online matches in Halo: The Master Chief Collection, which collects together four classic shooters remastered in high-definition. For such a high-profile release to struggle at launch is hugely disappointing, but it’s becoming a worrying trend recently, with PlayStation 4’s flagship racer Driveclub faltering online and open-world action game Assassin’s Creed: Unity launching with serious framerate issues.