Free-to-play, virtual goods business models gain steam in games

playspan 1Consumers are embracing online games that are free to play, with options to buy virtual goods such as extra weapons or decorative clothing, a new survey confirms.

The survey by virtual goods platform maker PlaySpan and market researcher VGMarket shows 58 percent of players bought digital goods in a free-to-play game. In those games, you play for free but can buy things for small amounts such as a quarter.

About 34 percent of gamers bought virtual goods in a massively multiplayer online game, where thousands of players visit a virtual world and play simultaneously. About 23 percent bought goods in a social network. Some 12 percent bought virtual goods in online PC games, while 9 percent bought goods in an online console game and 9 percent bought goods inside a casual game. Among the buyers, about a third are buying once a month and a quarter are buying once a week.

One interesting tidbit is that the 42 percent who haven’t bought a virtual good online haven’t done so out of fear. About 42 percent of these people worry that they could be scammed when trading with someone who isn’t part of the game’s official marketplace. And 42 percent worry that they could be cited for terms of service violation. That suggests that online game operators who sanction an official secondary market, where players can trade goods with other players, can help boost participation in virtual goods purchases.

More money is spent on digital goods in free-to-play games than in any other genre. Over the past year, the median expenditure for virtual goods was $75 a person in a free-to-play game, followed by $60 in MMOs and $50 in social network games. The largest number of users selling virtual goods in a game can be found in social networks, but most money is being earned by players in the free-to-play category.

The companies surveyed 2,425 customers across PlaySpan‘s various properties. Portions of the report were released earlier this year, and now the full report is available for free. About 89 percent of the sellers were male with a median age of 21 and an household income of $30,000. Another report on virtual goods from Inside Network and the Virtual Goods Summit estimates that virtual goods revenues will hit $1 billion in 2009. The survey was conducted in July.

Dean Takahashi

Dean Takahashi is editorial director for GamesBeat at VentureBeat. He has been a tech journalist since 1988, and he has covered games as a beat since 1996. He was lead writer for GamesBeat at VentureBeat from 2008 to April 2025. Prior to that, he wrote for the San Jose Mercury News, the Red Herring, the Wall Street Journal, the Los Angeles Times, and the Dallas Times-Herald. He is the author of two books, "Opening the Xbox" and "The Xbox 360 Uncloaked." He organizes the annual GamesBeat Next, GamesBeat Summit and GamesBeat Insider Series: Hollywood and Games conferences and is a frequent speaker at gaming and tech events. He lives in the San Francisco Bay Area.