Updated: Xbox Live has an outage as Call of Duty DLC hits

black ops revolution

[Updated: 10:05 pm PST: The service is back up]

Microsoft’s Xbox Live online gaming service is having an outage this evening just as new downloadable content arrives for Call of Duty: Black Ops II.

Just 20 minutes ago, Microsoft posted the problem with signing into the service this evening. The company said, “You might have been kicked off of Xbox LIVE, and you might be having some problems logging back in. We are investigating this issue, and we’ll get this fixed ASAP so you can get back to your favorite games, apps, movies, and music. We will let you know how things are going in 30 minutes. We appreciate your patience.”

No telling how long this will last right now. But Call of Duty fans are likely to be frustrated as Activision Blizzard was set to launch its new Revolution map pack DLC. It’s not surprising to see an outage when a new Call of Duty map pack hits because the traffic can jam the service. But we don’t know the cause right now.

Dean Takahashi

Dean Takahashi is editorial director for GamesBeat at VentureBeat. He has been a tech journalist since 1988, and he has covered games as a beat since 1996. He was lead writer for GamesBeat at VentureBeat from 2008 to April 2025. Prior to that, he wrote for the San Jose Mercury News, the Red Herring, the Wall Street Journal, the Los Angeles Times, and the Dallas Times-Herald. He is the author of two books, "Opening the Xbox" and "The Xbox 360 Uncloaked." He organizes the annual GamesBeat Next, GamesBeat Summit and GamesBeat Insider Series: Hollywood and Games conferences and is a frequent speaker at gaming and tech events. He lives in the San Francisco Bay Area.