Steam's 'no refunds' policy for games under legal challenge in Australia

With its Steam network, Valve is the single largest online retailer of PC games worldwide. But the Australian Competition and Consumer Commission [ACCC] is not happy with the gaming giant’s policy of refusing refunds to its customers and is taking the publisher and digital distribution king to court.

The ACCC claims that Valve misled Australian Steam customers by claiming they were not entitled to refunds on game purchases under any circumstances, reports the Sydney Morning Herald. The consumer watchdog has filed court documents to challenge Valve’s refund policies, and a hearing will take place Oct. 7.