Still can’t download the AE4 gun in Call of Duty: Advanced Warfare? Activision finally found the problem

After several days of issues, publisher Activision has finally discovered what is causing the most recent problem with Call of Duty: Advanced Warfare.

On Thursday, Activision and developer Sledgehammer Games released the new AE4 Widowmaker laser gun for anyone who owns the Advanced Warfare season pass. But many quickly found that they could not access the new content despite spending the $50 on the pass. Through the weekend, players continued to have issues, and Activision remained silent on the AE4 problems except for mentioning that it was still investigating the cause Friday. Today, that changed — although the company still hasn’t released a fix.