Sony gets sued for its “no sue” clause for PlayStation Network

Sony has been sued for adding a clause to the PlayStation Network’s terms-of-service that prohibits gamers from suing Sony whenever something goes wrong with the network.

Sony got the idea for this clause after it was sued by gamers earlier this year when the PlayStation Network (PSN) was hacked and went down for six weeks.

After Sony added the clause that prohibited gamers from suing to the PSN terms of service, Electronic Arts and Microsoft followed suit.

For Sony, the clause meant that if anything went wrong with the online services, the company couldn’t be held responsible. Gamers could opt out of the “don’t sue” clause, but they had only 30 days to do so.

An unnamed Northern California gamer has filed a class action suit against Sony for unfair business practices. Sony hasn’t commented yet.

Dean Takahashi

Dean Takahashi is editorial director for GamesBeat at VentureBeat. He has been a tech journalist since 1988, and he has covered games as a beat since 1996. He was lead writer for GamesBeat at VentureBeat from 2008 to April 2025. Prior to that, he wrote for the San Jose Mercury News, the Red Herring, the Wall Street Journal, the Los Angeles Times, and the Dallas Times-Herald. He is the author of two books, "Opening the Xbox" and "The Xbox 360 Uncloaked." He organizes the annual GamesBeat Next, GamesBeat Summit and GamesBeat Insider Series: Hollywood and Games conferences and is a frequent speaker at gaming and tech events. He lives in the San Francisco Bay Area.