Xbox One chief product officer Marc Whitten admitted that Microsoft made mistakes in communicating its policies on digital rights to its consumers, according an IGN interview.
The mistakes started on May 21, when the company announced its next-generation console, and then those missteps multiplied as Microsoft executives gave different answers to the same questions on used game sales, once-a-day connection requirements, and privacy issues. The Xbox maker issued a clarification on some of those policies just before the Electronic Entertainment Expo trade show in June and backtracked following a player revolt after the event. Then, games chief Don Mattrick left the company, and Microsoft installed Windows head Julie Larson-Green as the new Xbox hardware boss.
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