For World of Warcraft players burned by Draenor launch: an apology and free game time

Blizzard’s latest major expansion for World of Warcraft didn’t get off to a great start, but the publisher wants to make it up to you.

The company announced today that it will give players in the Americas, Oceania (Australia and Pacific islands), and Europe five free days to compensate for lost time. When the add-on launched on Nov. 13, players struggled to get online to enjoy the new content. Many had to wait in queues until capacity opened up on big servers, and even those who did get a connection noted that it was nearly unplayable. Blizzard producer J. Allen Brack took to message boards to explain what the studio is doing to tackle the problems and to apologize.