Niantic Labs apologized for the technical problems that players had at Pokémon Go Fest in Chicago on Saturday, and it will offer a full refund to those who attended.
As the company held a celebration event for the launch of its legendary Pokémon in the popular mobile game, a large number of players attending the event couldn’t play. It shows that staging live events for a lot of people in a single place isn’t that easy to do.

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