Xbox One black-screen bug: Most-recent update causing video issues

If your Xbox One randomly stops showing video, you’re not the only one.

Since Microsoft updated the Xbox One late last week to add a number of new features, a small percentage of users have come across a video issue, according to the Xbox forums. After hitting the Xbox button on the Xbox One’s controller, the console will occasionally stop displaying an image. Instead, gamers only see an ominous black screen.