Video game publisher Electronic Arts has hired former Starbucks executive Chris Bruzzo as its chief marketing officer. It may seem like an odd shift to go from marketing coffee to marketing digital entertainment, but EA chief executive Andrew Wilson said that the company is engaged in a “transformation to put our player relationships at the center of everything we do.”
Chris Bruzzo of EA
EA hasn’t had the greatest connection with its gamers, who have staged protests against the company in the past over things like the controversial ending in Mass Effect 3 and the ill-fated, always-connected reboot of SimCity (which failed to work at the outset for many consumers). Such uprisings led to EA being labeled the “worst company in America” in past years. Wilson, who took over at EA a year ago (and who will be the opening fireside chat speaker at our GamesBeat 2014 event), has made it a priority to put “players first.”
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Dean Takahashi is editorial director for GamesBeat. He has been a tech journalist since 1988, and he has covered games as a beat since 1996. He was lead writer for GamesBeat at VentureBeat from 2008 to April 2025. Prior to that, he wrote for the San Jose Mercury News, the Red Herring, the Wall Street Journal, the Los Angeles Times, and the Dallas Times-Herald. He is the author of two books, "Opening the Xbox" and "The Xbox 360 Uncloaked." He organizes the annual GamesBeat Next, GamesBeat Summit and GamesBeat Insider Series: Hollywood and Games conferences and is a frequent speaker at gaming and tech events. He lives in the San Francisco Bay Area.