Gaming is mastering automation in player support | Helpshift
Customer service company Helpshift today published its third annual Digital Support Benchmark Report, in which it examines different trends in customer support across multiple...
Helpshift gets patent for bridging customer support for multiple platforms
Helpshift, which provides in-app customer service for mobile-first brands, said it got a patent for innovation in cross-platform mobile app support. Unlock premium content...
Helpshift launches free plan for metaverse customer support
Helpshift has launched its first free plan for in-app metaverse customer support. The new Feedback+ plan rollout will provide support for mobile in-app and...
Helpshift contemplates customer support for the metaverse with Metashift
Helpshift has made it possible for mobile game makers to handle millions of customer support requests over mobile phones through automation. And now it...
Unity and Discord will promote Helpshift’s automated support to small game devs
Big mobile game companies like Jam City and Glu Mobile have used Helpshift‘s automated tech support solutions for mobile games over the years. But...
Helpshift names Salesforce veteran Linda Crawford as CEO
Helpshift has named former Salesforce executive Linda Crawford as its new CEO. She joins the relatively small ranks of Silicon Valley startup female CEOs...
Helpshift’s customer service game is strong, nabs a third of mobile’s top-grossing titles
Helpshift‘s customer service and help platform has been installed on more than a third of the top-grossing mobile gaming apps. The San Francisco company...
Helpshift pulls Cisco into $25 million round for in-app customer support
Cisco is joining as an investor into Helpshift‘s previously announced $25 million funding round. That’s a big endorsement for the startup’s business of providing...
Helpshift’s automated customer support tools reach more than 1.3B devices
Helpshift, a customer relationship management (CRM) company focused on providing help in mobile apps, announced today that its customers are using Helpshift on more...
Helpshift grows revenues 500% in a year
Helpshift, a customer relationship management (CRM) company focused on mobile apps, announced today that it has grown revenues 500 percent since it raised funding...