Stephen Machuga is founder of Stack Up.

Stack Up’s Stephen Machuga fights veteran suicide in a time of invisible threats

Twenty-two a day: That’s the rate of veteran suicides that Stephen Machuga, founder of gaming charity Stack Up, is fighting against.

Machuga talked about how he’s tackling that problem in a talk at our GamesBeat Summit 2020 event. (This is one of the charities we’re raising money for today).

“There is this invisible threat crushing everybody, and it’s even more important to get folks gaming and interacting with each other through gaming,” Machuga said.

Machuga is a veteran of the U.S. Army. He was a captain in the 82nd Airborne Division and served in military intelligence in the 2nd Infantry Division. His deployments include Kosovo and Iraq. He took a GameBoy Advance with him, with Final Fantasy Tactics Advance, as he went to Iraq. Upon his return, he became a writer for Sarcastic Gamer and met Jeremy Adams, who went on to found the Extra Life charity for sick children. He looked around to see what else meant more to him in his own life.

In 2010, he started Operation Supply Drop. His gunner in Iraq redeployed to Afghanistan and asked if Machuga could send him an Xbox. That was how Operation Supply Drop started. Machuga said he “trusted the wrong people” and lost control of the organization. In 2015, he went on to found Stack Up to focus on suicide prevention and mental health improvement for veterans.

Stephen Machuga served in Iraq.

Stack Up creates Supply Crates, or boxes of games and gear, and sends them to soldiers in combat zones, troops recovering in military hospitals, or those struggling at home. Machuga said gaming helps create a good positive mindset. Veteran suicide is often triggered by a “lack of connectedness,” as veterans get out of the service and find the civilian sector doesn’t care about them the way the military did, he said.

The group has other initiatives: There’s an Air Assault program that flies disabled or deserving veterans to gaming events like E3, Comic-Con, or PAX. Those programs are on hold for now. They’ll also gather volunteer teams to do something positive in the community, like painting a house. The Stack Up Overwatch Program (StOP) is a 24/7 peer-to-peer online suicide prevention program run through the Discord social network.

A decade of lessons

Stack Up sends game gear to veterans and active soldiers.

Ten years of charity has changed Machuga. He said he isn’t as focused on himself as he was when he was a “hard-charging infantryman.” He said he’s more sympathetic to requests from others, particularly those who really appreciate the help.

There are challenges in this work, though. Machuga has found that it’s hard to raise money for adult victims like veterans. The world has a lot of charities for “blameless victims,” like sick children or those who have not had a fair shake. He also noted that it’s also difficult for “mom and pop” charities to take on “Walmart charities” that have more resources. He was once jealous of rich charities, but he has also learned how to run a lean operation. This has been useful in the pandemic.

He said that while the lack of money makes you hungry, money is still out there, either through game developers or publishers. They donate gear they’re not using as tax write-offs. Half of the annual revenue for the nonprofit comes from Twitch streamers. About 1,000 Twitch streamers raised money for Stack Up in the past year.

He said America loves talking about helping the troops. But the follow-through has been lacking.

“That’s charity in general, especially in these times now,” he said. Stack Up has a big fundraiser coming up in May. We’ll see if they can succeed amid a sea of voices that need help.

Dean Takahashi

Dean Takahashi is editorial director for GamesBeat at VentureBeat. He has been a tech journalist since 1988, and he has covered games as a beat since 1996. He was lead writer for GamesBeat at VentureBeat from 2008 to April 2025. Prior to that, he wrote for the San Jose Mercury News, the Red Herring, the Wall Street Journal, the Los Angeles Times, and the Dallas Times-Herald. He is the author of two books, "Opening the Xbox" and "The Xbox 360 Uncloaked." He organizes the annual GamesBeat Next, GamesBeat Summit and GamesBeat Insider Series: Hollywood and Games conferences and is a frequent speaker at gaming and tech events. He lives in the San Francisco Bay Area.