Some Pokémon X and Y players reporting game-breaking save bug

Join the must-attend GamesBeat flagship event. This summer in Los Angeles, GamesBeat Summit brings together top leaders, CEOs, and dealmakers on May 18–19 to spark connections and close major deals. Don’t miss where gaming and business converge. To celebrate one year of going independent, enjoy a limited-time buy one, get one free offer—ending soon while supplies last. Secure your spot now before tickets sell out.

Your collection of pocket monsters is potentially at risk.

A small number of Pokémon X and Y gamers are reporting that saving in a certain area of the world causes the game to freeze, and rebooting the 3DS does not fix the issue. After the initial bug, the game loads the save and then immediately freezes again.

We’ve reached out to Nintendo to confirm if this glitch is real and if it plans to release a bug-fixing patch. We’ll update this post with any new information.

The Pokémon trainers reporting this bug claim that it happens when saving in the outside streets area of Lumiose City, one of the major hubs. The error causes Pokémon X or Y to hard-lock, and the player can only regain control of the system by holding down the power button. You can see how the game freezes even after loading the save in a video uploaded to YouTube:

A few gamers reported the issue in a thread on gaming message board Gamefaqs. The glitch seems to affect both digital and physical copies of both X and Y. Until Nintendo issues a patch, it is probably wise to avoid saving in Lumiose City.