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SimCity producer addresses fan outrage over server issues

  • Posted byby Dean Takahashi
  • Updated
  • 2 min

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SimCity senior producer Kip Katasarelis issued a statement to fans this afternoon about the outages that have stopped fans from playing the always-connected game since its launch on Tuesday. The multiday issues has frustrated fans who already paid for the game and raised issues about whether publisher Electronic Arts should offer refunds.

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Written by

Dean Takahashi

Dean Takahashi is editorial director for GamesBeat. He has been a tech journalist since 1988, and he has covered games as a beat since 1996. He was lead writer for GamesBeat at VentureBeat from 2008 to April 2025. Prior to that, he wrote for the San Jose Mercury News, the Red Herring, the Wall Street Journal, the Los Angeles Times, and the Dallas Times-Herald. He is the author of two books, "Opening the Xbox" and "The Xbox 360 Uncloaked." He organizes the annual GamesBeat Next, GamesBeat Summit and GamesBeat Insider Series: Hollywood and Games conferences and is a frequent speaker at gaming and tech events. He lives in the San Francisco Bay Area.