Scopely’s Walking Dead fans revolt over glitches

It’s hard to make players happy in free-to-play mobile games, and now it’s Scopely’s turn to face the wrath of players after some glitches in its popular The Walking Dead: Road to Survival game. Such player revolts have happened before in games like Marvel Contest of Champions and Modern War, and they hold important lessons for game developers, particularly those who reach millions of players.

Scopely’s game developers apologized, and the company gave players valuable items in compensation. But then another glitch happened again this weekend, and Scopely had to apologize again.

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Dean Takahashi

Dean Takahashi is editorial director for GamesBeat. He has been a tech journalist since 1988, and he has covered games as a beat since 1996. He was lead writer for GamesBeat at VentureBeat from 2008 to April 2025. Prior to that, he wrote for the San Jose Mercury News, the Red Herring, the Wall Street Journal, the Los Angeles Times, and the Dallas Times-Herald. He is the author of two books, "Opening the Xbox" and "The Xbox 360 Uncloaked." He organizes the annual GamesBeat Next, GamesBeat Summit and GamesBeat Insider Series: Hollywood and Games conferences and is a frequent speaker at gaming and tech events. He lives in the San Francisco Bay Area.