Nearly two dozen frustrated fans are suing the creator of Pokémon Go, after technical failures left them unable to play the game at a festival celebrating it in Chicago last weekend.
Things devolved quickly at Pokémon Go Fest last Saturday, after cellular network failures left the game unplayable. Disgruntled attendees, who couldn’t access special premiums they’d been promised, even heckled the CEO of creator Niantic Labs when he took the stage to speak. Niantic swiftly offered full ticket refunds and in-game credits to attendees, as well as the rare Pokémon they missed out on.
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