In an AI-driven world, effective game moderation is more urgent than ever

Even with increasingly effective moderation tools, the sheer scope of player content and communication is expanding every day, and online discourse has never been more heated. In this GamesBeat Next panel, Hank Howie, game industry evangelist at Modulate was joined by Alexis Miller, director of product management at Schell Games and Tomer Poran, VP solution strategy at ActiveFence, to talk about best practices for moderating game communities of all sizes and demographics, from codes of conduct to strategy, technology and more.

It’s an especially critical conversation as privacy, safety and trust regulations become a larger part of the conversation, Poran said and AI is growing more powerful as a tool for not only detecting but also creating harmful or toxic content — and it has become crucial in the evolution of content moderation strategies in gaming spaces, which have lagged behind other online arenas.