Helpshift has launched a free plan for metaverse support.
Helpshift has launched a free plan for metaverse support.
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Helpshift launches free plan for metaverse customer support

Helpshift has launched its first free plan for in-app metaverse customer support. The new Feedback+ plan rollout will provide support for mobile in-app and augmented reality experiences.

San Francisco-based Helpshift provides automated in-app customer service and user support for mobile-first brands. And now it is getting ready for a new generation of metaverse apps.

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Written by

Dean Takahashi

Dean Takahashi is editorial director for GamesBeat. He has been a tech journalist since 1988, and he has covered games as a beat since 1996. He was lead writer for GamesBeat at VentureBeat from 2008 to April 2025. Prior to that, he wrote for the San Jose Mercury News, the Red Herring, the Wall Street Journal, the Los Angeles Times, and the Dallas Times-Herald. He is the author of two books, "Opening the Xbox" and "The Xbox 360 Uncloaked." He organizes the annual GamesBeat Next, GamesBeat Summit and GamesBeat Insider Series: Hollywood and Games conferences and is a frequent speaker at gaming and tech events. He lives in the San Francisco Bay Area.