GameStop shuffles CEO as digital distribution arrives

GamesStop, the world’s biggest video game retailer, is going through a chief executive change as the digital distribution of games is coming on strong.

The company announced today that Dan DeMatteo will give up the CEO title and become executive chairman while J. Paul Raines becomes CEO. They will lead the company during an interesting era, as GameStop has 6,486 retail stores selling video games at a time when the market is starting a shift toward digital distribution.

GameStop is still opening stores at a rate of 400 per year, even as rivals such as OnLive launch online game services aimed at cutting out the retailers and letting gamers enjoy games instantly via web-based distribution.

GameStop’s executives have said they have examined the landscape and concluded that the shift toward digital won’t happen nearly as fast as it did with movies or music, partly because high-end video games require a long time to download. Those times are getting shorter as faster broadband and better distribution technology arrives.

GameStop has its own GameStop Digital Ventures unit to invest in digital solutions, and it is starting both a rewards program and an online game strategy of its own that takes advantage of its physical stores to market online games. In March, GameStop launched its own free-to-play online game, Legends of Zork.

DeMatteo takes the chairmanship from Dick Fontaine, co-founder of the Grapevine, Texas-based company. Fontaine will retain the role of chairman international, guiding the company’s overseas strategy. DeMatteo will handle the growth of retail stores and oversee the digital initiative, while Raines will focus on the current business. Raines had been chief operating officer since 2008.

Other promotions include Tony D. Bartel, who was formerly executive vice president and will now be president. That role hasn’t been filled since the resignation of Steve Morgan in 2008. Robert A. Lloyd goes from senior vice president and acting interim chief financial officer to chief financial officer and executive vice president.

It will be interesting to see how GameStop handles the digital transition. Meanwhile, the company has angered game publishers with its big sales of used games, which generate a lot of profit for GameStop but yield nothing for game creators. Game publishers such as Electronic Arts have launched ways to penalize buyers of used games by charging them $10 to engage in online play.

Dean Takahashi

Dean Takahashi is editorial director for GamesBeat. He has been a tech journalist since 1988, and he has covered games as a beat since 1996. He was lead writer for GamesBeat at VentureBeat from 2008 to April 2025. Prior to that, he wrote for the San Jose Mercury News, the Red Herring, the Wall Street Journal, the Los Angeles Times, and the Dallas Times-Herald. He is the author of two books, "Opening the Xbox" and "The Xbox 360 Uncloaked." He organizes the annual GamesBeat Next, GamesBeat Summit and GamesBeat Insider Series: Hollywood and Games conferences and is a frequent speaker at gaming and tech events. He lives in the San Francisco Bay Area.